Shipping Information and Returns

Domestic Shipping Policy

  • Most orders are processed within 2 business days. 
  • You will be contacted in the event of delays due to holidays or unforeseen circumstances.
  • We ship to P.O. boxes and APO/FPO addresses.
  • Once your order has shipped, a shipment confirmation and tracking number will be sent to the email address provided with your order.

Domestic shipping rates and delivery estimates

Final shipping charges for your order will be calculated and displayed at checkout.


Shipment method


Estimated delivery time

Shipment cost


USPS Standard


3-5 business days



USPS Priority/Ground Advantage or UPS


2-5 business days



USPS or UPS Standard FREE


3-7 business days


*Minimum shipping rate for lotions and sugar scrubs is Tier 2

**Single orders, shipped to a single address; domestic shipping within the US only.

International Shipping Policy

Please contact us before ordering from outside the US many of our products have not been approved for sale in some countries.

  • Shipping through the USPS and their partners only. Rates are based on actual shipping costs and are calculated at check out.
  • Alpaca Soaps is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


      Easy Returns

      Please contact us, refer to the returns policy page, or use the chat feature if there is a problem with your order, all products come with a 60-day money-back or exchange guarantee.